Shipping & Replacement

Shipping, Store Credit & Replacement Policy

At Court Muse, we aim to provide a smooth and reliable delivery experience, along with fair and transparent after-purchase support.

Shipping & Delivery

Order Processing Time: 1–3 business days
Shipping Time: 6–10 business days depending on your location

Once your order has been shipped, you will receive a tracking number so you can follow your package.

We offer free shipping and taxes on all orders. In rare cases, depending on local customs regulations, additional charges may be requested by local authorities upon arrival. These are outside of our control.

If you have any questions regarding shipping, our team is always available to assist you before or after your order.

Important Note

We do not offer monetary refunds. Instead, eligible cases are resolved through store credit or replacement as outlined below.

Please contact us within 7 days of receiving your order, and our team will carefully review your request and provide the most suitable solution.

If Your Item Arrives Damaged, Defective, or Incorrect

If there is any issue such as damage, a defect, or receiving the wrong item, we will offer:

Refund, or
A replacement item

Our team will assess the situation and determine the best resolution for your case.

Please note that our Store Credits will never expire.

If You Change Your Mind or Choose the Wrong Size

For change of mind or incorrect size selection made at the time of ordering, we offer an exchange service so you can select the correct size or item.

In these cases: